Refund policy
Thank you for shopping with North Dundas Building Supplies. To ensure a smooth and satisfactory shopping experience, please review our Returns & Exchange Policy below.
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Special Orders:
- All special orders are considered final sale. Vendors may refuse returns or refunds and/or apply restocking fees when applicable.
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Merchandise Conditions:
- No Returns on Opened or Damaged Merchandise: We cannot accept returns for items that have been opened or are damaged.
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Return Timeframe:
- Returns Accepted Within 30 Days: Returns are accepted within 30 days of the original purchase date, provided you have a receipt. All Clearance Items Are Final Sale: Clearance items are a final sale and not eligible for returns.
For any questions or concerns regarding returns or exchanges, please contact our customer service team at 343-766-6000.
Thank you for your understanding and cooperation.